The National Assistance Card is owned by the Brain Injury Association of Tasmania (BIAT). BIAT is a not-for-profit organisation with a long history of supporting people with brain injury, their families, and the broader community. The National Assistance Card grew out of this work, based on a simple idea: people should be able to communicate their needs in the community in a clear, respectful, and dignified way.
The National Assistance Card is delivered by a small team of dedicated and compassionate people. Our team works closely with people with lived experience, families, carers, and professionals to ensure the Card is practical, respectful, and genuinely helpful in everyday life.
We are motivated by a desire to make a meaningful difference. This means listening carefully, improving the Card over time, and keeping the focus on what cardholders need to feel understood, supported, and safe in the community.

Program Manager

Marketing and Communications Manager

Project Officer

Project Officer

Project Support
Assist people to feel more confident in everyday social situations.
Reduce the need for cardholders to continually explain the effects of their disability.
Give people with disability and health conditions greater autonomy.
Provide cardholders with a means of communicating the impacts of their disability or health condition, and any assistance they may require, in their own words.
Provide peace of mind for families and carers, knowing a cardholder can be assisted in their absence.
Provide cardholders with reassurance that community members, including first responders, will respond appropriately to being shown a Card.
Provide a trusted source of information for cardholders, first responders and the community.
Create greater awareness of disabilities and health conditions in the community.