A personalised card to assist people with disability and health conditions in the community.

A new National Assistance Card costs $44 (including GST).  

If you need a replacement Card, it will cost $22 (including GST) – a replacement is only required if the Card is lost or an update of the information printed on the Card is required.

Why is there a cost for the National Assistance Card?

The cost contributes to the Card production and helps to pay for information and education resources about the Card.

Can NDIS (National Disability Insurance Scheme) and other third party organisations pay for the Card?

Applicants have been successful in claiming the cost of the Card from their NDIS plan and third party organisations such as compensation insurers.

People whose NDIS Plan is self-managed or plan-managed may be able to claim the cost of their National Assistance Card under the line item:- ‘Low cost AT for personal care and safety 03_090000911_0103_1_1’ from their Consumables budget. 

You can forward your National Assistance Card invoice or receipt to the relevant organisation to request payment or reimbursement.

What if I cannot pay for my Card?

If you are unable to pay for your Card due to social or financial hardship you can select the 'Other' or 'Unable to pay' options on the payment screen of the application.
A National Assistance Card Service team member will contact you to discuss your options.

You should apply for a National Assistance Card if you would like:

• assistance to explain the impacts you experience as a result of your disability or health condition
• to feel more confident in the community – knowing you can show your Card if you get into difficulty
• a sense of security knowing your nominated contact person can be called if required.

The National Assistance Card is available to all people in Australia living with brain injury.

In Tasmania the Card is being trialled with the autistic community.

The National Assistance Card Service hope that, in the future, the National Assistance Card will be available to all people in Australia with disability and health conditions.

You can read more about who is eligible to apply for a Card here.

Please note: As part of your application, you must provide a supporting document from a medical or allied health professional that verifies any disability or health condition you choose to list on your Card.