A personalised card to assist people with disability and health conditions in the community.

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What is the National Assistance Card

The National Assistance Card is a personalised communication tool that helps cardholders tell others their unique areas of difficulty and the assistance they may need.

The National Assistance Card can be used in everyday or emergency situations where a cardholder needs understanding or support.​

The Card is currently eligible for Autistic people and people with brain injury.

Example of the Card (Front)

The front of National Assistance Card

The front of the National Assistance Card has a white background with a red border. In the top left corner is the National Assistance Card logo, which features a stylised square icon in blue and red alongside the text "National Assistance Card" with a registered trademark symbol. The top left features the National Assistance Card logo. Large text reads, “Your understanding and assistance is appreciated.” Below, it shows “First Name Last Name” and pronouns. In the top right corner is braille spelling “NAC”. On the right side of the card is a portrait photo placeholder shown as a blue silhouette of a person inside a rounded rectangle outline. Below the photo, there is text appear in small black font: "DOB: 01/02/1990"

Example of the Card (Back)

The back of National Assistance Card

The back of the National Assistance Card has a white background with a red border. The content is arranged in two columns. In the left column, the following text appears in bold black: "I live with brain injury." Below this in regular weight: "I also have other disabilities and/or conditions." A second bold heading reads: "I may need understanding or support with:" followed by a bulleted list of five items: coordination difficulties, communication difficulties, anger management difficulties, being non-speaking, and sensory overload (light, sound, smell, touch). Below the list, a bold heading reads: "My nominated contact person" followed by two lines in regular weight: "Full name" and "Phone number." At the bottom are “Police Assistance Line: 131 444” and the website www.nationalassistancecard.com.au
In the right column, red text reads “Scan to understand my needs” above a QR code.

Learn more about the Card →
person handing over national assistance card to other person with name dominic citizen and image

Features of the National Assistance Card

The National Assistance Card can help cardholders communicate their unique areas of difficulty and the assistance they may need.

The National Assistance Card can be used in everyday or emergency situations where a cardholder needs assistance or support.

Every National Assistance Card is personalised

The Card is easy to access and use

The Card contains helpful information

Additional information can be included

Frequently Asked Questions

What is the National Assistance Card?
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Hear what others have said about the National Assistance Card

"The National Assistance Card Service is a fantastic initiative to help our staff provide genuine and authentic support to our passengers."

Hobart Airport
Organisation

‍"Ever since I have had my National Assistance Card, I have a new-found freedom, independence and confidence."

Belinda
Cardholder
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