The National Assistance Card is available to all people in Australia living with brain injury.
In Tasmania the Card is available to the autistic community, and people with other disabilities and health conditions.
The National Assistance Card Service hope that, in the future, the Card will be available to all people in Australia with disability and health conditions.
The National Assistance Card Service is owned by the Brain Injury Association of Tasmania.
The Brain Injury Association of Tasmania (BIAT) has provided an acquired brain injury (ABI) Identification (ID) Card Program for Tasmanians living with brain injury for over 20 years.
The Australian Government Department of Social Services has provided funding to the Brain Injury Association of Tasmania for a Project to expand its ABI ID Card Program nationally. The Project is the National Assistance Card Service.
The National Assistance Card can be used in everyday or emergency situations where a cardholder needs assistance or support.
The National Assistance Card is a personalised card to assist people with disability and health conditions in the community.
The Card can be used in everyday or emergency situations where a cardholder needs assistance or support.
The National Assistance Card can:
The National Assistance Card is available to all people in Australia living with brain injury.
In Tasmania the Card is available to the autistic community. We’re excited to announce that the National Assistance Card will be launched nationwide for the autistic community in early 2025. We’re currently welcoming expressions of interest (EOI) from autistic applicants who live outside Tasmania. You can click here to fill out the EOI form.
The National Assistance Card Service hope that, in the future, the National Assistance Card will be available to all people in Australia with disability and health conditions.
Please note: As part of your application, you must provide a supporting document from a medical or allied health professional that verifies any disability or health condition you choose to list on your Card.
There are no age restrictions for applying for the National Assistance Card.
The Card is available to children and adults.
You need to complete the National Assistance Card online application using a computer, smartphone or tablet.
You can access the online application and How to Apply Guides here.
To help you with your application we recommend you:
If you have already started an application but not submitted it yet, please log in to your application to complete it.
How to log in to your application
This opens your application.
Please complete and submit your application.
If you cannot log in to your application, please contact us.
If you have submitted your application, your application is under review and you cannot log back in.
Please contact us if you would like to make any changes to your submitted application or have any questions.
A new National Assistance Card costs $44 (including GST).
If you need a replacement Card, it will cost $22 (including GST) – a replacement is only required if the Card is lost or an update of the information printed on the Card is required.
Why is there a cost for the National Assistance Card?
The cost contributes to the Card production and helps to pay for information and education resources about the Card.
Can NDIS (National Disability Insurance Scheme) and other third party organisations pay for the Card?
Applicants have been successful in claiming the cost of the Card from their NDIS plan and third party organisations such as compensation insurers.
People whose NDIS Plan is self-managed or plan-managed may be able to claim the cost of their National Assistance Card under the line item:- ‘Low cost AT for personal care and safety 03_090000911_0103_1_1’ from their Consumables budget.
You can forward your National Assistance Card invoice or receipt to the relevant organisation to request payment or reimbursement.
What if I cannot pay for my Card?
If you are unable to pay for your Card due to social or financial hardship you can select the 'Other' or 'Unable to pay' options on the payment screen of the application. A National Assistance Card Service team member will contact you to discuss your options.
December 5, 2024
The National Assistance Card turns three this December!
Read moreOctober 16, 2024
The National Assistance Card team attended the 9th Annual Brain Injury Conference in Adelaide, engaging with individuals, families, and professionals to raise awareness about the Card’s benefits.
Read moreOctober 1, 2024
Learn practical tips for using your National Assistance Card in public, from keeping it accessible to confidently sharing it with others. Maximise the benefits of your Card in everyday situations.
Read more