Information about Police support for the National Assistance Card
Police have many different roles in our community including:
- Preventing anti-social behaviour;
- Dealing with community safety concerns;
- Attending accidents;
- Investigating crime;
- Dealing with drug and alcohol affected people; and
- Attending critical incidents and emergencies.
They also undertake many other tasks such as:
- Building positive relationships with community groups and members;
- Visiting schools and interacting with students;
- Attending community events; and
- Talking to and assisting vulnerable members of the community.
The National Assistance Card Service is working with Police in all States and Territories to ensure they are aware of, and informed about, the National Assistance Card.
National Assistance Card cardholders will have a flag added to a personal identity record in their State or Territory Police database. This means that, should Police be contacted for any reason regarding a cardholder, they will be able to access cardholder information prior to attending the call-out. Because Police will know in advance how a cardholder’s disability or health condition impacts them, what supports they may require, and who their nominated contact person is (should this be required), they will be able to provide an informed and considered response.
- The only information provided to Police will be your: name, date of birth, address, areas of difficulty, QR code additional information and your contact person’s name and phone number.
- Your supporting documentation will not be provided to Police.
- Police in each State and Territory will sign an agreement with the Brain Injury Association of Tasmania (owners of the National Assistance Card Service) that they will only use National Assistance Card information provided to them if it is reasonably necessary for their work.
- Police will only use information provided to them if it is reasonably necessary for their work.
- If you decide you no longer want your National Assistance Card, your information on the Police information system will be deactivated and will not be able to be viewed by police (note: deactivated NOT deleted).
You can also show Police and/or other emergency services (ambulance, fire) your Card should you need assistance.