Information for Families and Carers

Learn more about the National Assistance Card.

You can read the Frequently Asked Questions and Resources below to find out more about the National Assistance Card and how to apply for a Card.

If someone you know would like to apply for a National Assistance Card, they can access the online application here.

You may want to provide them with a copy of the National Assistance Card brochure to help them learn more about the Card.

You can download the Brain Injury Trial (National) brochure here and Autism Trial (Tasmania) brochure here.

Relevant Frequently Asked Questions

You can click the following the items to expand and find the answer.

What is the National Assistance Card?

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Who can apply for the National Assistance Card?

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How do I apply for the National Assistance Card?

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I have started an application - how do I log back in to my application?

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How much does the National Assistance Card cost?

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Why should I apply for a National Assistance Card?

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What does the National Assistance Card look like?

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What does the Card include?

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Where can I use my National Assistance Card?

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Is the information I provide when applying for my National Assistance Card safe?

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Why do I need to provide supporting medical documents with my application?

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I do not have a supporting document to verify my disability or health condition – can I still apply?

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Why may some of the information from my Card be shared with Police?

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Why might a cardholder show their National Assistance Card?

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I have lost my National Assistance Card. What should I do?

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I have a Tasmanian ABI ID Card/Brain Injury Assistance Card. What do I need to do?

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What is brain injury?

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What is autism?

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Where can I get information and support for brain injury, autism, epilepsy, intellectual disability, and mental illness?

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How do I find out more about the Assistance Card?

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View all Frequently Asked Questions

Relevant Resources

How to Apply - Quick Start GuideHow to Apply Guides

How to Apply - Quick Start Guide

Read this short guide to help you apply for a Card.

Download File
Brain Injury Trial (National) BrochureNational Assistance Card Resources

Brain Injury Trial (National) Brochure

Learn more about the Card and how to apply.

Download File
Autism Trial (Tasmania) BrochureNational Assistance Card Resources

Autism Trial (Tasmania) Brochure

In Tasmania the Card is being trialled with the autistic community (launching in September 2022). Learn more about the Card and how to apply.

Download File
Community Assistance Guide (National)National Assistance Card Resources

Community Assistance Guide (National)

Learn more about the Card and what to do if someone shows you their Card. Cardholders can give this resource to businesses they visit.

Download File
Community Assistance Guide (Tasmania)National Assistance Card Resources

Community Assistance Guide (Tasmania)

Learn more about the Card and what to do if someone shows you their Card. Cardholders can give this resource to businesses they visit.

Download File
Cardholder GuideNational Assistance Card Resources

Cardholder Guide

Information for cardholders about where and how to use the Card.

Download File
How To Apply - Guide for Computer UsersHow to Apply Guides

How To Apply - Guide for Computer Users

Read this guide to help you apply for a Card using a computer.

Download File
How to Apply - Guide for Phone/Tablet UsersHow to Apply Guides

How to Apply - Guide for Phone/Tablet Users

Read this guide to help you apply for a Card using a phone or tablet (ipad/android).

Download File
How to Apply - Frequently Asked QuestionsHow to Apply Guides

How to Apply - Frequently Asked Questions

Learn more about how to apply for a Card.

Download File
View all Resources

Apply For The National Assistance Card

Applications for the National Assistance Card are now available online through the secure application portal.
How to Apply →